With so much new technology coming to the market and also the ever increasing needs to maintain operational availability and performance within constrained budgets it’s important undertake the most effective and assured operational support. Modern IT teams are expected to focus on delivering the latest information services to their end users which can often raise unexpected technical challenges and increase the demand on a IT service team.
Our support and managed services offerings are delivered by our highly experienced and skilled teams using the right toolsets, the main elements are listed below:
Our cloud adoption services team will help you safely benefit from the right cloud services at the right time, below are some of our favorites:
Educate, upskill, teamwork are the ‘watch words’ of our service desk team as they’re carefully monitoring our client environments, detecting incidents services requests using good process and automation.
Benefit from our capabilities and skills developed across years of training and experience, enhanced by our ever developing use of the latest ITSM toolsets.
Azure, Microsoft 365, Sentinel, Windows Server, Azure Site Recovery, Automation….. that’s just some of skills, and we will always do our best to help!
Ever pined for that elusive ‘single pane of glass’ for your environment, at the risk of sounding like a sales person we’ve including that in our managed services offerings for free as a ‘value add’!
Why include for free? Because it makes our job easier as our clients are better informed about the many assets and complexities of their environment, during support efforts we’ll often refer to the same visualisations.
All based on Azure Workbooks and Dashboards hosted in our environment, fully managed and updated with new features as our clients help us evolve the offering.
We’re extremely proud to offer our proactive cloud governance service to you, it’s purpose is to help ensure your environment stays well governed and safe using Microsoft Cloud Adoption Framework (MS CAF) processes.
We said we’d keep mentioning the Microsoft Cloud Adoption Framework (CAF)…. we’ll make no apologies as CAF makes it easier for us to describe our services in a way that makes sense.
Using native Microsoft toolsets such as Sentinel, PIM, Cost Management, Log Analytics, Defender and more we will deliver:
It’s no coincidence the above mentions a lot of Azure Landing Zones deliverables, we can help you achieve this same level of capability through a cloud adoption project.
Our proactive cloud management service helps you sleep at night, using MS CAF aligned processes and approaches we’ll apply great management practices to your environment.
Our service includes: