Proactive IT security services for Trent & Dove

Summary

A4S Cloud Solutions IT Security Teams provide proactive security services for Trent & Dove.

Challenges

Providing affective IT security provision is difficult, it requires comprehensive toolsets and highly trained and experiences IT teams. Some of the challenges include:

Cybercrime: Continues to be a major challenge for IT security. Cybercriminals use a variety of tactics, such as phishing attacks and malware, to gain access to an organization’s computer systems and steal sensitive data.
Insider threats: Such as employees with malicious intent or unintentional actions that compromise security, can be a significant risk to IT security. Organizations need to implement proper security protocols and training to mitigate these risks.
Shadow IT: Refers to employees using unauthorized technology and software in the workplace. This can create security vulnerabilities and make it difficult for IT security teams to monitor and control access to company data.
Mobile and remote work: The rise of mobile and remote work has created new challenges for IT security, as employees access company data and systems from outside the traditional office environment.
Lack of resources: IT security teams may struggle with limited resources, including budgets, staff, and technology, which can make it difficult to keep up with the constantly evolving threat landscape.
Compliance requirements: Organizations may face regulatory compliance requirements, such as GDPR or HIPAA, which can add complexity to IT security operations and require additional resources to ensure compliance.
Complexity of IT systems: As IT systems become more complex, it can become more challenging to implement effective security measures across all systems and devices. This complexity can also make it difficult to detect and respond to security incidents in a timely manner.

Service features

A4S Cloud Solutions IT security as a service (SECaaS) enables clients to outsource their IT security needs whilst and focus on delivering end user benefit, A4S offers a range of security services, including threat detection, incident response, vulnerability management, and security monitoring, as a service.

We help businesses improve their security posture while reducing costs and freeing up resources to focus on their core business operations.

12 month agreement for IT operational support for proactive security services.
Helios Security Incident and Event Management (SIEM) as a service using advanced threat detection techniques to identify and mitigate potential cyber threats.
Helios Security Automation, Orchestration and Response (SOAR) as a service.
Advanced monitoring and alerting for Anti-Virus/Anti-Malware.
Compliance monitoring and alerting for client devices security state and software patch levels.
Automated software patching for clients and servers.

Benefits

A4S Helios (based on Microsoft Sentinel) is used to monitor and manage our client’s security-related data from an organization’s IT infrastructure. Here are some benefits:

Increased threat detection: Collects and correlates data from various sources, including network devices, servers, and endpoints. This allows for the detection of potential threats that might not be detected by individual security tools and can help identify suspicious activity and alert security teams to potential threats.
Enhanced incident response: Allows security teams to identify and respond to security incidents quickly and accurately, reducing the time it takes to identify and contain a security breach, minimizing the damage caused by the incident.
Compliance management: Many regulatory standards require organizations to maintain certain levels of security and retain security-related data.
Centralised management: SIEM provides a centralised view of an organisation’s security posture, allowing security teams to manage security-related data more effectively and can help reduce the complexity of managing security-related data and increase the efficiency of security operations.
Improved visibility: Provides real-time visibility into security-related data, allowing security teams to monitor and manage security events and helps identify security issues before they become major problems and allow for proactive remediation more effectively.
Cost savings: By providing a centralised view of security-related data and allowing for more efficient management of security events, Helios can help reduce the overall cost of managing security operations, Helios can help organisations avoid the high costs associated with security breaches by identifying and addressing potential threats before they become major problems.

A4S Helios has also introduced the use of SOAR to significantly improve the relevance and manageability of SIEM discovered events. Here are some benefits:

Improved incident response: Automates incident response processes, allowing security teams to respond more quickly and effectively to security incidents, and can help reduce the time it takes to detect and respond to security incidents, minimising the impact of the incident on the organisation.
Reduced workload: Automates many repetitive and time-consuming security tasks, allowing security teams to focus on more complex security issues, and helps reduce the workload on security teams and increase their efficiency.
Increased efficiency: Integrates security tools and processes, providing a centralised view of security-related data and allowing for more efficient management of security events, and can help improve the efficiency of security operations and reduce the time it takes to resolve security incidents.

By delivering advanced anti-virus/anti-malware reporting and alerting we have delivered the following benefits:

Early threat detection: Alerting can detect potential threats to a system before they become a major issue. This can help prevent security breaches and minimise the impact of any potential threats.
Increased security awareness: Alerting can help increase security awareness among users by notifying them of potential threats and the actions they can take to mitigate the threat.
Reduced risk: Alerting can help reduce the risk of security breaches and other security-related incidents by detecting and mitigating potential threats.

Using the automation to deliver software patching to servers and windows clients bring the following benefits:

Improved security: Automated software patching can help organisations keep their systems up-to-date with the latest security patches and updates, reducing the risk of security breaches and other security-related incidents.
Time savings: Automated software patching can save time for IT staff by eliminating the need for manual software updates. This can free up time for IT staff to focus on other critical tasks.
Cost savings: Automated software patching can help organisations reduce the cost of managing software updates by eliminating the need for manual updates and reducing the risk of security breaches and other security-related incidents.
Increased system stability: Automated software patching can help improve system stability by applying software updates that fix bugs and other issues that can cause system instability.
Enhanced compliance: Automated software patching can help organisations meet regulatory compliance requirements by ensuring that their systems are up-to-date with the latest security patches and updates.
Increased productivity: Automated software patching can help improve employee productivity by reducing system downtime and minimising the risk of software-related issues that can impact productivity.

Outcome

Trent & Dove IT teams are now able to focus on the delivery of IT services to their own internal customers and tenants whilst knowing the A4S IT security teams are maintaining their security posture.

As A4S continue to evolve and improve their IT security service provision across a range of clients greater levels of value continue to be delivered.

About the client

Trent & Dove Housing is an amazing business that provides life changing services to it’s clients and truly has an incredibly positive social impact.

Trent & Dove Housing is a charitable organisation who’s staff are devoted to improving the lives of it’s tenants and other in the surrounding areas.

We recommend reviewing their ‘about us’ section for more information: https://www.trentanddove.org/about-us/

Client statement

“Working with the A4S teams as our IT security service provider has been a game-changer for our IT services. Their expertise in threat detection, incident response, and vulnerability management has significantly improved our security posture, giving us peace of mind that our data and systems are well-protected. Their proactive approach to security has helped us stay ahead of emerging threats, and their responsiveness during security incidents has been exceptional. We couldn’t be happier with the level of service and security they provide, and we highly recommend them to any organisation looking to improve their IT security.”